In this insightful episode, Chris Ciavarra, Principal at Scotch Game, delves into the critical aspects of strategic growth for multi-unit retail and restaurants. He shares his rich background in hospitality and discusses the nuanced challenges of managing product, pricing, and marketing within the industry. Key topics include the importance of understanding market dynamics, optimizing operational efficiencies, and the strategic use of data to drive decision-making. Chris offers valuable perspectives on balancing process with flexibility to achieve sustainable growth and navigate the ever-evolving landscape of the restaurant business.