In this episode, LANDED CEO Vivian Wang sits down with Amanda Hyde, SVP of Operations at Krystal, to talk all things people, leadership, and culture. Amanda shares lessons from her journey in restaurant ops—from honoring legacy brands to driving innovation—and reveals why great guest experiences start with empowered teams. They dive into what it really takes to build a standout culture, attract top talent, and lead with heart in a competitive market. If you're in the business of people (and let’s face it, who isn’t?), this one’s for you.