Join Toby Ramirez-Johnson, Corporate Director of Human Resources at Omni Hotels & Resorts, as she delves into the evolving challenges and innovations in hospitality HR. From addressing mental health to enhancing employee engagement, Toby shares insights on adapting HR strategies post-pandemic to meet the changing needs of the workforce. This episode explores how maintaining a focus on human elements within HR practices not only aids in recruitment and retention but also significantly enhances organizational culture. Toby emphasizes the importance of treating employees as family, aligning personal missions with corporate values, and creatively meeting the demands of remote and diverse hotel locations.
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