In this episode, LANDED's Miranda Copjec sits down with the executive team of CMG, a franchise powerhouse behind brands like KFC, Taco Bell, and Sonic. The team reflects on their journey from college friends to successful franchise operators, sharing the challenges and lessons they learned while scaling their businesses.
They discuss the importance of consistency, leveraging technology, and building strong processes to ensure operational excellence. Listeners will gain insights into maintaining quality across multiple locations, the role of company culture, and valuable advice for aspiring franchisees looking to thrive in an ever-evolving industry.