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In this episode of Fast Casual, Miranda Copjec interviews Mark Lohmann, CEO of Birdcall, discussing the innovative strategies and leadership lessons that have driven the rapid growth of the fast-casual restaurant brand. Mark shares insights from his extensive experience in the restaurant industry, emphasizing the importance of maintaining company culture during expansion, the significance of hiring for values, and the role of technology in enhancing the guest experience. The conversation also touches on the origins of Birdcall as a technology company and the balance between operational processes and adaptability in a growing brand.
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