Dive into an engaging conversation with Adam Golomb, CEO of Primanti Bros., a 91-year-old restaurant chain celebrated for its iconic sandwiches. This episode explores the transformative journey of Primanti Bros., from its historical roots to its dynamic growth and adaptation in the face of challenges such as the pandemic. Discover how rapid decision-making, digital advancements, and strategic menu simplification have become critical to staying relevant in the ever-evolving restaurant industry. Adam shares insights on leveraging data for personalized customer engagement, the crucial role of general managers, and the importance of fostering a supportive and flexible work environment. Learn how Primanti Bros. navigates industry challenges, prioritizes innovation, and maintains its cherished legacy while eyeing future expansion.
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