In this episode of “Fast Casual,” we join Mandy Psiaki, Director of Field Operations at Chick-fil-A, to explore leadership and team dynamics. Mandy, a West Point alum, shares her journey and insights into resilience, problem-solving, and team building. The discussion goes beyond her story, focusing on humility and servant leadership in managing teams. As Chick-fil-A grows, Mandy’s perspectives on sustaining a service-driven culture are invaluable. This episode is a must-listen for insights into effective leadership and cultivating a strong workplace culture.