Join us as Kyle Cano, Director of Training for McDonald's, shares invaluable insights into how the iconic brand continually adapts its training and development to meet the challenges of technological evolution and a diverse workforce. In this episode, Kyle takes us behind the scenes of McDonald's commitment to excellence, from leveraging AI and digital platforms to enhance customer service, to fostering a nurturing environment where every employee can grow. Discover how McDonald's balances innovation with its rich heritage, ensuring that its teams across multiple locations stay connected, motivated, and aligned with the company's core values. Kyle's journey and leadership underscore the importance of mentorship, adaptability, and the cultivation of a supportive, dynamic work culture at McDonald's.
.png)
.png)
.png)
