In this insightful discussion, Kara Ramirez, Vice President of Operations at Diversified Restaurant Group, delves into the evolving landscape of the fast casual dining sector. She highlights the importance of valuing customers' time and the industry's shift towards quick, efficient service models. Ramirez discusses the challenges and strategies for managing a successful restaurant in today's economy, emphasizing innovation and adaptation to consumer demands. She also addresses the critical role of culture within restaurant management, advocating for empowering leadership that nurtures talent and promotes growth. Join us as we explore the dynamics of the fast casual industry and the keys to thriving in a rapidly changing market.