When Vivian met Craveworthy Brands...

How to manage guest experiences, employers, and operations post-COVID

QR code menus, drive-thru-only restaurants, AI — there’s no question that COVID accelerated the adoption of tech in the industry.Being a standout establishment in the competitive landscape today requires you to understand how dining’s evolved and how this change can be leveraged as an advantage. On this episode of Fast Casual, you’ll learn how Kim de Carolis is innovating operations and guest experiences at some of the nation’s most established brands and what you can do to stay a top restauranteur

Featuring

Kim DeCarolis
SVP of Strategic Growth

Upcoming Events

March 13, 2024
-EST

In this episode we welcome guest Thomas Fiala from Romeo's Pizza

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Fast Casual Episodes

In this episode we welcome guest Craig Dunaway from Penn Station East Coast Subs

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In this episode we welcome guest Jeff Kennedy from Moe’s Original BBQ

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In this episode we welcome guest Mark Simpson from Red Robin

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In this episode we welcome guest Kenrick Burkholder from Mina Group

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In this episode we welcome guest Dok Kwon

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In this episode we welcome guest Karan Gogri

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In this episode we welcome guest Mandy Psiaki from Chick-fil-A

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In this episode we welcome guest Loren Bontrager from Salad Collective

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In this episode we welcome guest Dave Lu from Expo

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In this episode we welcome guest Christian Lee from The Flame Broiler

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In this episode we welcome guest Carl Osbourn from JUICER

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In this episode we welcome guest Fred LeFranc from Engelman’s Bakery

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In this episode we welcome guest Ari Ziogas from Showmars

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In this episode we welcome guest Phil Crawford from CKE Restaurants

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In this episode we welcome guest Christie Cruz from Krispy Kreme

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In this episode we welcome guest Kim DeCarolis from Craveworthy Brands

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In this episode we welcome guest MJ Riva from Pizza Factory

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In this episode we welcome guest Stephen Mancini from CohnReznick

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In this episode we welcome guest Michael Beacham from Earl Enterprise

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In this episode we welcome guest Bill Phelps from Dave’s Hot Chicken

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In this episode we welcome guests Josh and Sam from Big Chicken

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