Dive into the world of franchise operations with Jesse Deshield, Sr. Director of Franchise Ops & Innovation at Taziki's Mediterranean Cafe, as she unveils the strategies behind managing rapid growth in the hospitality industry. This episode focuses on the unique challenges of scaling a franchise, including new store openings, staff training, and maintaining quality across expanding locations. Jesse also discusses the importance of cultivating a strong company culture and the role of effective communication in fostering a connected and efficient workforce. Discover how Taziki's has successfully navigated the complexities of expansion, delivering high standards in both guest experience and operational excellence. An enlightening discussion for anyone interested in the dynamics of successful franchise management and the integration of culture in a fast-paced business setting.