Dive into the complex world of human resources in the hospitality sector with Nancy Rose, Vice President of Human Resources at Tailwind Hospitality. Nancy brings her extensive experience to the forefront, discussing significant challenges in recruiting and retaining talent in the post-COVID era. The conversation covers the prevalent issue of 'ghosting' in job interviews and the implementation of effective strategies for employee engagement and retention. Nancy provides valuable insights into the evolving HR landscape, highlighting how companies like Tailwind Hospitality are adapting to these challenges, creating supportive work environments, and fostering growth opportunities for their staff.