Evolving Hospitality: Navigating Growth, Innovation, and Challenges in the Restaurant Industry

Discover the secrets behind McNellie's Restaurant Group's impressive growth from Jim O'Connor, Director of Operations. From starting with just a few locations in Tulsa, Oklahoma, to expanding to 16 brands and 25 locations, learn how McNellie's navigated the complexities of the restaurant industry, adapted to challenges like COVID-19 and inflation, and prioritized employee well-being with innovative benefits. Jim will share insights on operational excellence, digital marketing strategies, and the importance of a strong company culture. Join us for an evening of inspiration and insights into creating a successful and adaptable hospitality business.

Jim O'Connor

Director of Operations

McNellie's Restaurant Group

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