In this episode of Late Checkout, Alex Mann meets with Loren Abraham, the Director of Ops at Grove Bay Hospitality Group. This in-depth discussion focuses on the evolving challenges in the hospitality sector, highlighting the struggle to acquire and retain knowledgeable staff who grasp fundamental business operations. Key topics include the impact of boutique operators and the influence of popular media on industry standards, the effects of rising living costs on talent acquisition in Miami, and the intense competition for skilled personnel. The conversation also delves into strategies for creating positive work environments, the significance of work-life balance, and innovative training methods tailored to the needs of a younger workforce.