In this episode of Late Checkout, we sit down with Robert Carpenter, a seasoned hotel General Manager, as he shares his experiences and perspectives on the challenges facing the hospitality industry today. From staffing issues to the impact of the pandemic, Robert discusses it all with candid honesty. He also delves into the changing work ethic of younger generations and the role of social media in shaping their views on work. Discover what it takes to create a positive work environment and the exciting potential of emerging technologies in the world of hospitality.