As the hospitality industry navigates the post-pandemic landscape, traditional approaches to staffing and operation management are being re-evaluated. In this enlightening episode of Late Checkout, join host Alex Mann and industry veteran Chris Shatto for an in-depth exploration of the new dynamics shaping the sector. They delve into emerging challenges like workforce shifts, technological advancements, and evolving employee expectations. This discussion unveils a novel perspective on how to strategically adapt your hospitality business, incorporating insights on generational differences, the integration of innovative tech, and the critical need for adaptive staffing strategies. By the end of this talk, you’ll gain a fresh, strategic, and aspirational framework for navigating the complexities of today’s hospitality industry, setting a more effective and forward-thinking path for your business.