Navigating Hospitality's Triumphs: Unveiling Insights into Hiring, Recruitment, and Training

Embark on a journey through the heart of the hospitality industry with Mark Simpson, an accomplished professional boasting 35 years of invaluable wisdom. Join the conversation to gain profound insights into hiring, recruitment, and training, drawing from Mark's extensive experience in the field.

Explore the transformative impact of adapting to the challenges posed by the COVID-19 pandemic. Learn from real-world experiences as we delve into strategies employed by businesses, including Red Robin, where Mark currently serves as the Interim Chief People Officer, to remain agile. Discover how this period prompted a renewed emphasis on employees and embracing flexibility in the ever-evolving landscape.

Delve into the nuanced dynamics of organizational transformation, unearthing lessons learned and obstacles surmounted. The discussion revolves around strategies for fostering cohesion across departments, empowering teams, and effectively addressing challenges in the dynamic hospitality landscape.

Discover the ambitious goals set for enhancing local store marketing, community involvement, and empowering teams for success at Red Robin. This podcast promises a profound exploration of the evolving hospitality industry, shedding light on the crucial elements of effective hiring, strategic recruitment, and quality training that define success.

Featuring

Mark Simpson
Interim Chief People Officer

Upcoming Events

March 13, 2024
-EST

In this episode we welcome guest Thomas Fiala from Romeo's Pizza

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Fast Casual Episodes

In this episode we welcome guest Craig Dunaway from Penn Station East Coast Subs

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In this episode we welcome guest Jeff Kennedy from Moe’s Original BBQ

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In this episode we welcome guest Mark Simpson from Red Robin

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In this episode we welcome guest Kenrick Burkholder from Mina Group

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In this episode we welcome guest Dok Kwon

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In this episode we welcome guest Karan Gogri

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In this episode we welcome guest Phil Crawford from CKE Restaurants

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In this episode we welcome guest Christie Cruz from Krispy Kreme

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In this episode we welcome guest Kim DeCarolis from Craveworthy Brands

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In this episode we welcome guest MJ Riva from Pizza Factory

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In this episode we welcome guest Michael Beacham from Earl Enterprise

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In this episode we welcome guest Bill Phelps from Dave’s Hot Chicken

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In this episode we welcome guests Josh and Sam from Big Chicken

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