Navigating Hospitality's Triumphs: Unveiling Insights into Hiring, Recruitment, and Training

Embark on a journey through the heart of the hospitality industry with Mark Simpson, an accomplished professional boasting 35 years of invaluable wisdom. Join the conversation to gain profound insights into hiring, recruitment, and training, drawing from Mark's extensive experience in the field.

Explore the transformative impact of adapting to the challenges posed by the COVID-19 pandemic. Learn from real-world experiences as we delve into strategies employed by businesses, including Red Robin, where Mark currently serves as the Interim Chief People Officer, to remain agile. Discover how this period prompted a renewed emphasis on employees and embracing flexibility in the ever-evolving landscape.

Delve into the nuanced dynamics of organizational transformation, unearthing lessons learned and obstacles surmounted. The discussion revolves around strategies for fostering cohesion across departments, empowering teams, and effectively addressing challenges in the dynamic hospitality landscape.

Discover the ambitious goals set for enhancing local store marketing, community involvement, and empowering teams for success at Red Robin. This podcast promises a profound exploration of the evolving hospitality industry, shedding light on the crucial elements of effective hiring, strategic recruitment, and quality training that define success.

Featuring

Mark Simpson
Interim Chief People Officer
Save 60 hours per month consumed by the hiring process.
Ready to start hiring? Just hit book a demo — no more manual work
Book a Demo

Upcoming Events

We’re out to lunch 🍕. Check out our other events below!

Fast Casual Episodes

In this episode we welcome guest Rob Meng from Faster Lines

Watch Now

In this episode we welcome guest James Cammilleri from JSC Management Group LLC

Watch Now

In this episode we welcome guest Lauren Fernandez from Full Course

Watch Now

In this episode we welcome guest Toby Ramirez-Johnson from Omni Hotels & Resorts

Watch Now

In this episode we welcome guest Michael McFall from Biggby Coffee

Watch Now

In this episode we welcome guest Steve Weigel from Goodberry's Creamery

Watch Now

In this episode we welcome guest Mike Larue from Angry Chickz

Watch Now

In this episode we welcome guest Stacey Oliver-Knappe from Stacey Oliver-Knappe Consulting

Watch Now

In this episode we welcome guest Adam Golomb from Primanti Bros.

Watch Now

In this episode we welcome guest Kara Ramirez from DRG Diversified Restaurant Group

Watch Now

In this episode we welcome guest Ethan Albrecht-Carrie from LIME Fresh Mexican Grill

Watch Now

In this episode we welcome guest Tea Popaja from Prime Vacations

Watch Now

In this episode we welcome guest Kyle Cano from McDonald's

Watch Now

In this episode we welcome guest Lisa Lombardo from ARK Holdings Group

Watch Now

In this episode we welcome guest Eric Gabrynowicz from Tupelo Honey

Watch Now

In this episode we welcome guest David Miller from Pink Taco

Watch Now

In this episode we welcome guest Michael Zaro from Zaro's Family Bakery

Watch Now

In this episode we welcome guest Thomas Fiala from Romeo's Pizza

Watch Now

In this episode we welcome guest Craig Dunaway from Penn Station East Coast Subs

Watch Now

In this episode we welcome guest Jeff Kennedy from Moe’s Original BBQ

Watch Now

In this episode we welcome guest Mark Simpson from Red Robin

Watch Now

In this episode we welcome guest Kenrick Burkholder from Mina Group

Watch Now

In this episode we welcome guest Dok Kwon

Watch Now

In this episode we welcome guest Karan Gogri

Watch Now

In this episode we welcome guest Mandy Psiaki from Chick-fil-A

Watch Now

In this episode we welcome guest Loren Bontrager from Salad Collective

Watch Now

In this episode we welcome guest Dave Lu from Expo

Watch Now

In this episode we welcome guest Christian Lee from The Flame Broiler

Watch Now

In this episode we welcome guest Carl Osbourn from JUICER

Watch Now

In this episode we welcome guest Fred LeFranc from Engelman’s Bakery

Watch Now

In this episode we welcome guest Ari Ziogas from Showmars

Watch Now

In this episode we welcome guest Phil Crawford from CKE Restaurants

Watch Now

In this episode we welcome guest Christie Cruz from Krispy Kreme

Watch Now

In this episode we welcome guest Kim DeCarolis from Craveworthy Brands

Watch Now

In this episode we welcome guest MJ Riva from Pizza Factory

Watch Now

In this episode we welcome guest Stephen Mancini from CohnReznick

Watch Now

In this episode we welcome guest Michael Beacham from Earl Enterprise

Watch Now

In this episode we welcome guest Bill Phelps from Dave’s Hot Chicken

Watch Now

In this episode we welcome guests Josh and Sam from Big Chicken

Watch Now