Navigating Hospitality's Triumphs: Unveiling Insights into Hiring, Recruitment, and Training

Embark on a journey through the heart of the hospitality industry with Mark Simpson, an accomplished professional boasting 35 years of invaluable wisdom. Join the conversation to gain profound insights into hiring, recruitment, and training, drawing from Mark's extensive experience in the field.

Explore the transformative impact of adapting to the challenges posed by the COVID-19 pandemic. Learn from real-world experiences as we delve into strategies employed by businesses, including Red Robin, where Mark currently serves as the Interim Chief People Officer, to remain agile. Discover how this period prompted a renewed emphasis on employees and embracing flexibility in the ever-evolving landscape.

Delve into the nuanced dynamics of organizational transformation, unearthing lessons learned and obstacles surmounted. The discussion revolves around strategies for fostering cohesion across departments, empowering teams, and effectively addressing challenges in the dynamic hospitality landscape.

Discover the ambitious goals set for enhancing local store marketing, community involvement, and empowering teams for success at Red Robin. This podcast promises a profound exploration of the evolving hospitality industry, shedding light on the crucial elements of effective hiring, strategic recruitment, and quality training that define success.

Featuring

Mark Simpson
Interim Chief People Officer
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Fast Casual Episodes

In this episode we welcome guest Mark Lohmann

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In this episode we welcome guest Mehdi Zarhloul

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In this episode, we welcome guest Steve Weigel

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In this episode, we welcome the Founding Principals of CMG

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In this episode we welcome guest Aaron Noveshen

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In this episode we welcome guest Fasika Melaku

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In this episode we welcome guest Ben Van Leeuwen

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In this episode we welcome guest Ben Van Leeuwen

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In this episode we welcome guest Na'im Muhammad

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In this episode we welcome guest Marvin Alballi

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In this episode we welcome guest Aaron Harper from Rolling Suds Power Washing

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In this episode we welcome guest Chris Ciavarra from Scotch Game

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In this episode we welcome guest Clement Troutman from Tropical Smoothie Cafe

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In this episode we welcome guest Larry Linen from HOA Brands

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In this episode we welcome guest Jim Taylor from Benchmark Sixty

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In this episode we welcome guest Shawn Walchef from Cali BBQ Media

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In this episode we welcome guest Paul Tran from Hot Palette America

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In this episode we welcome guest Bennett Maxwell from Dirty Dough

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In this episode we welcome guest Deric Rosenbaum from Groucho's Deli

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In this episode we welcome guest Felix Bendersky from F+B Hospitality Leasing

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In this episode we welcome guest Dr. Kelly Makino from The Wurzak Hotel Group

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In this episode we welcome guest Rob Meng from Faster Lines

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In this episode we welcome guest James Cammilleri from JSC Management Group LLC

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In this episode we welcome guest Lauren Fernandez from Full Course

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In this episode we welcome guest Toby Ramirez-Johnson from Omni Hotels & Resorts

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In this episode we welcome guest Michael McFall from Biggby Coffee

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In this episode we welcome guest Steve Weigel from Goodberry's Creamery

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In this episode we welcome guest Mike Larue from Angry Chickz

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In this episode we welcome guest Stacey Oliver-Knappe from Stacey Oliver-Knappe Consulting

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In this episode we welcome guest Adam Golomb from Primanti Bros.

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In this episode we welcome guest Kara Ramirez from DRG Diversified Restaurant Group

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In this episode we welcome guest Ethan Albrecht-Carrie from LIME Fresh Mexican Grill

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In this episode we welcome guest Tea Popaja from Prime Vacations

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In this episode we welcome guest Kyle Cano from McDonald's

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In this episode we welcome guest Lisa Lombardo from ARK Holdings Group

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In this episode we welcome guest Eric Gabrynowicz from Tupelo Honey

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In this episode we welcome guest David Miller from Pink Taco

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In this episode we welcome guest Michael Zaro from Zaro's Family Bakery

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In this episode we welcome guest Thomas Fiala from Romeo's Pizza

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In this episode we welcome guest Craig Dunaway from Penn Station East Coast Subs

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In this episode we welcome guest Jeff Kennedy from Moe’s Original BBQ

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In this episode we welcome guest Mark Simpson from Red Robin

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In this episode we welcome guest Kenrick Burkholder from Mina Group

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In this episode we welcome guest Dok Kwon

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In this episode we welcome guest Karan Gogri

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In this episode we welcome guest Mandy Psiaki from Chick-fil-A

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In this episode we welcome guest Dave Lu from Expo

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In this episode we welcome guest Christian Lee from The Flame Broiler

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In this episode we welcome guest Carl Osbourn from JUICER

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In this episode we welcome guest Fred LeFranc from Engelman’s Bakery

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In this episode we welcome guest Ari Ziogas from Showmars

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In this episode we welcome guest Phil Crawford from CKE Restaurants

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In this episode we welcome guest MJ Riva from Pizza Factory

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In this episode we welcome guest Michael Beacham from Earl Enterprise

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In this episode we welcome guest Bill Phelps from Dave’s Hot Chicken

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In this episode we welcome guests Josh and Sam from Big Chicken

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