More Paws, Less Paperwork: How WagWay Fetched Better Hires at 85% Lower Cost
Challenge
WagWay Group, a family of premium pet care brands, was built around a simple mission: helping pets and their parents thrive. As WagWay expanded its portfolio of locations, the complexity of hiring for highly specialized roles like Daycare Attendants, Groomers, Petcare Attendants, and Service Leads, increased.
Managers were stretched thin with little time for recruiting. Candidate quality was inconsistent, no-show rates were high, and the team was overspending on sourcing with no centralized system to manage or measure results. With growth on the horizon, WagWay needed a smarter hiring engine — one that could keep pace with their expansion without adding additional burden to existing team members.
Solution
LANDED gave WagWay's Hiring Managers their time back. By automating candidate engagement, screening, and interview scheduling, managers could step out of the sourcing grind and focus on what they do best: interviewing the right people and running great pet care experiences.
AI-powered vetting ensured only qualified, genuinely engaged candidates entered the pipeline, directly addressing WagWay's no-show and misalignment challenges. A dedicated LANDED support team acted as an extension of WagWay's recruiting function, advising on best practices and optimizing the process.
“LANDED has been a game change for our Hiring Managers at WagWay. Before, they were spending so much time chasing down candidates, dealing with ghosting, and trying to fill roles while still running their locations day-to-day. With LANDED, the burden is lifted.”
Results
- 10+ hours saved for location weekly by automating 2k+ engagement messages.
- 21% improvement in interview attendance rate (70% → 85%)
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