Tao Group Hospitality partners with LANDED to streamline their recruitment process, attracting top-tier candidates to maintain the highest standards of quality across all 80 locations.
Founded by Noah Tepperberg and Jason Strauss, Tao Group Hospitality is a global leader in creating exceptional culinary and entertainment experiences.
With a portfolio that includes iconic brands like TAO, Hakkasan, OMNIA, and Marquee, the company operates over 80 venues across 20+ markets worldwide.
Known for its innovative approach to hospitality, Tao Group Hospitality delivers unforgettable moments through its restaurants, nightclubs, lounges, and daylife venues, continually setting the standard for luxury and creativity in the industry.
Tao Group prides itself on delivering unparalleled customer experiences and maintaining high-quality operations across its venues. To achieve this, they rely heavily on a dedicated team. These positions are essential to keeping their venues running smoothly and ensuring that guests have a top-tier experience.
However, they faced several key challenges in their hiring process:
Culinary and heart-of-house positions were notoriously difficult to staff, with a constant shortage of qualified applicants. This presents a significant barrier to maintaining consistent service levels and operational efficiency, especially during peak times.
Tao Group Hospitality’s talent acquisition process was bogged down by manual tasks, such as posting job openings on multiple job boards, candidate scheduling, and managing interviews. With a small talent acquisition team, these time-consuming activities required significant input from managers, leaving them less time to focus on more strategic tasks.
Despite leveraging Oracle as their Applicant Tracking System, Tao Group Hospitality faced the challenge of manually directing candidates back into the system, creating redundancy and errors in tracking. The lack of seamless integration between their hiring process and the ATS resulted in inefficiencies and a fragmented experience for both candidates and hiring teams.
In addition to the challenges of filling hard-to-fill positions, Tao Group faced the ongoing pressure of hiring at scale across their various locations, including a need for 1,000 seasonal employees each year for their Las Vegas day clubs. With numerous open roles to fill on a continuous basis, the sheer volume of applicants and positions creates a bottleneck in the hiring process.
“At Tao Group Hospitality, our biggest asset is our team. We are committed to supporting our operators and managers, and LANDED has been instrumental in giving them back hours of time to focus on what they love most about their jobs. We are thrilled that LANDED is helping us provide not only a best-in-class experience for our guests, but also for our employees and candidates.”
With LANDED, Tao Group Hospitality optimized their hiring process, streamlined candidate management, and tackled their toughest recruitment challenges. Here’s how:
Expanded Candidate Reach
Landed’s integration with 80+ job boards and social media platforms boosted the volume of qualified candidates for Tao Group Hospitality’s hard-to-fill culinary and heart-of-house roles, widening their talent pool and improving candidate quality.
Automated Precision Screening & Personalized Engagement
Landed’s generative AI-powered screening, combined with 24/7 human support, engaged candidates via text to assess both 'need to have' and 'nice to have' skills.
By taking over candidate engagement, interview scheduling, and vetting, LANDED ensured only the best candidates made it to interviews, cutting time-to-hire while freeing up Tao Group Hospitality’s team to focus on strategic decisions and providing a smoother, more efficient process for all.
Seamless Integration with Oracle Recruiting Cloud
LANDED’s direct integration with Oracle Recruiting Cloud centralized candidate data, eliminating manual data entry and syncing information automatically, saving time and reducing errors.
Tailored Solutions for Diverse Markets
LANDED engaged candidates in multiple languages, including Spanish, Mandarin Chinese, and Korean, and worked closely with each location’s management team to meet specific hiring needs, ensuring the right fit for each venue’s unique culture.
By automating key parts of the hiring process and integrating seamlessly with TAO Group’s systems, LANDED streamlined recruitment, reduced time-to-hire, and empowered managers to focus on delivering exceptional guest experiences.
The results speak for themselves:
The time saved per GM had a substantial impact on TAO Group’s operating costs. With an average GM salary of $80,000 per year, the efficiencies gained through LANDED’s automation translated directly into significant payroll savings.
| Time Savings | Payroll Savings | |
|---|---|---|
| Per TAO GM | 61 Hours Saved Per Month | $2,346 Saved Per Month |
| Across 80 GMs | 4,880 Hours Saved Per Month | $187,680 Saved Per Month |
With LANDED driving recruitment efficiency across all 80 locations, Tao Group Hospitality is empowered to focus on what truly matters—delivering elevated, unparalleled experiences to their guests.
“LANDED has been great with helping us fill positions with high turnover and will get many candidates scheduled to get us to reach hiring decisions.”
