Another Broken Egg Cafe, named one of the best brunch spots in the nation, has seen significant growth in the past few years. With only 40 locations in 2022, they’ve now grown to over 100+ and counting.
Another Broken Egg Cafe (ABEC) is a southern-inspired breakfast, brunch, and lunch destination known for its craveable dishes and craft cocktails.
Offering everything from chef-driven breakfast plates to hand-crafted drinks and a full bar, ABEC creates a unique dining experience and was recently nominated as one of the top brunch spots in the nation.
With only 40 locations in 2022, they’ve now grown to over 100+ and counting.
With such rapid growth, ABEC faced significant challenges with their hiring process for hourly and field management positions. These included:
At the root of ABEC’s hiring struggles was the challenge of juggling administrative tasks. General Managers spent a significant portion of their time on manual hiring processes, such as vetting resumes, reaching out to candidates, and scheduling interviews. The enormous amount of time being spent sifting through candidate information led to…
Receiving a large volume of applications, General Managers (GMs) struggled with getting back to candidates efficiently, responding to candidates within 3-5 days via email. This resulted in a drawn-out hiring process, hindering their ability to staff a growing number of locations.
Additionally, with GMs unable to respond to a high volume of candidates efficiently, ABEC’s top applicants were getting snapped up by other restaurant chains in the area. In a landscape where hourly candidates apply to as many as 14 jobs in one sitting, speed to reply is crucial to secure top talent.
LANDED’s proprietary Generative AI solution bridged ABEC’s entire recruitment process, automating candidate sourcing, vetting, engagement, and scheduling.
This lifted the manual workload from GMs, allowing them to focus more on connecting with their guests and supporting their teams, rather than getting bogged down by recruitment tasks.
Thanks to LANDED, candidates received a response within 15 minutes of applying for an hourly position at ABEC, with an average of 13k messages sent per month.
This was a game changer for their recruitment process, shortening what was previously a 3-5 day time to initial response to a 4 day time to hire.
Additionally, LANDED helped ABEC achieve the following transformative results:
With LANDED, Another Broken Egg Cafe was able to save its General Managers 658 hours a month, fueling its rapid growth by securing the right talent at scale.
"LANDED has revolutionized our hiring for hourly and field management positions with its Generative AI technology, efficiently screening and engaging applicants to provide top-tier candidates much faster. Our managers can now focus more on running cafes and supporting teams. The improved workflow has enhanced hiring speed and quality, and the ongoing customer service and support have been exceptional."
