LIVE WEBINAR
January 21, 2025 2:00 PM EST | 11:00 AM PST

Feedback Loop: How Guest and Team Feedback Drives Success in Hospitality

Ready to harness the power of feedback to drive success in your hospitality business? In an industry where customer and team insights are essential, knowing how to gather and act on feedback is crucial to staying competitive and fostering a thriving team culture.

Join us for this special co-hosted session with LANDED and Marqii featuring insights from industry experts on the strategic role of feedback for guest satisfaction, employee engagement, and hiring success.

Here’s what you’ll learn:

✔️ How to leverage guest feedback to boost customer loyalty and satisfaction.

✔️ Techniques for using employee feedback to build a motivated, high-performing team.

✔️ Strategies for incorporating feedback into the hiring process to align new hires with your brand’s values.

…and much more!

If you're looking to elevate your team and create exceptional guest experiences, don't miss this opportunity to transform feedback into actionable strategies for growth and success!

Speakers:
Miranda Copjec
Enterprise Account Executive, LANDED
Heather Dratler
VP of Marketing & Brand Engagement, Next Level Burger and Veggie Grill by Next Level
Avi Goren
CEO, Marqii
Bethany Longer
Chief People Officer, Five Guys New York

Upcoming webinars

January 21, 2025 2:00 PM EST | 11:00 AM PST

Feedback Loop: How Guest and Team Feedback Drives Success in Hospitality

Ready to harness the power of feedback to drive success in your hospitality business? In an industry where customer and team insights are essential, knowing how to gather and act on feedback is crucial to staying competitive and fostering a thriving team culture.

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