In this episode, Jill Chapman, Director of Corporate Partnerships at CORE (Children of Restaurant Employees), discusses the critical support systems needed in the hospitality industry. She highlights the importance of financial assistance during crises, the evolving relationship between staff and management post-COVID, and the pressing need for better childcare solutions for restaurant employees. Jill also shares insights on identifying and nurturing talent, ensuring a positive work culture, and the future initiatives CORE aims to implement to provide comprehensive support for hospitality workers.
CORE's Mission: Core (Children of Restaurant Employees) is a national nonprofit supporting service workers in the restaurant and bar industry during crises like natural disasters, medical issues, and domestic violence.
Impact of COVID-19: The pandemic increased the need for Core's services, highlighting its critical role in supporting restaurant workers. We discuss how Core adapted and expanded its efforts.
Leadership and Employee Retention: The evolving landscape of hospitality leadership emphasizes creating a supportive work environment, training, mentorship, and leadership programs to retain talent and foster career growth.Future of
CORE: Core aims to expand its services, including potential daycare support. We also discuss industry trends like the emphasis on employee benefits and positive workplace culture to attract and retain talent.
